What should I do if I want to return my order or get a refund?
- If you wish to return or request a refund, please contact our sales team on 01469 560222 Option 1 or by email at seatreats@harvestpetproducts.com
- This must be done within 14 days of receiving the product.
- Please follow our returns and refunds procedure which can be found…..
What if I need to cancel or amend my order?
Please do not hesitate to contact at the office, the sooner the better. We will be able to cancel or amend the order at any stage of the process up until the order has been dispatched.Do I need an account in order to place an order?
No, you can check out as a guest. However, we do recommend that you do create and account as we are sure you will be coming back for more tasty treats for your beloved pets. This will make re – ordering a lot easier and quicker if your details are stored. Also, don’t forget you can sign up to our mailing list to make sure you get those all-important DISCOUNTS and SALES notifications.How do I place order?
- It is very simple, simply click on the product on our online shop and add to your basket. Once you have added all the items you wish to purchase, NOT FORGETTING OUR SAMPLE PAGE, you will be able to proceed to the checkout. There you will be able to choose which payment method you wish to pay by.
- Or an alternative is to call us at the office, and we will be more than happy to place the order for you.
